Abhinav is the co-founder and CEO of Bikky, a customer data platform that helps restaurant brands understand and reach their guests across every channel. He built Bikky after watching his mother-in-law run Amma, her acclaimed New York City restaurant, for twenty years. She remembered every guest's name, but had no way to reach the 30% of customers who ordered through delivery and never came back. That problem became the company. Today, Bikky serves major brands like Dave's Hot Chicken, Playa Bowls, and Long John Silver's. Abhinav is a recognized thought leader in data and AI within the hospitality sector, and has built Bikky's go-to-market around a customer-as-partner philosophy. Before founding Bikky in 2017, Abhinav spent much of his career in finance, serving as an equity research analyst at BTIG and an investment banker at Bank of America Merrill Lynch. We first met Abhinav in 2020 when Dan and James angel invested in Bikky. Dan became an early-stage advisor to Bikky prior to founding Gutter, and Bikky became one of the first Fund I investments in 2022.