Rachael is the co-founder and CEO of Opus Training, a mobile-first training platform built for the 110 million Americans who make up the deskless workforce. Having spent over a decade working in the hospitality industry, she saw the gap in training solutions firsthand. She founded Opus to better serve frontline workforces, which now serves brands including Jose Andrés Group, Craveworthy Brands, Just Salad, Luke's Lobster, and Super Star Car Wash. Before Opus, Rachael led operations and people management for organizations such as Union Square Hospitality Group, Baked, and Hot Bread Kitchen. She then founded ESL Works, the first text message-based English language training platform for frontline workforces. Opus grew out of a volunteer project she co-built in 2020 to deliver free COVID safety training to frontline workers. She is a certified expert in second language acquisition and has spent her career building tools for the workforce that most of the technology industry has overlooked. We met Rachael through a cold inbound to Dan in 2018 that asked for advice and ended in angel investment. Dan introduced Rachel to her co-founders, Jeff and Vince, and we led a seed round in 2021.